Thumbnails and trailers

Thumbnails and trailers are your storefront — they're what convince a visitor to click, and a fan to buy. Here's how to make the most of them.

Auto-generated thumbnails

Every video is automatically scanned during processing and a set of thumbnails is created for you. To choose one, open the scene and click its thumbnail to open the thumbnail selector — you'll see all the auto-generated options organized in one place. Click any image to make it the main thumbnail.

Custom thumbnails

Want full control? Upload your own image in the same selector:

• Formats: JPEG, PNG, GIF, or WebP
• Maximum size: 10MB
• Drag and drop or browse for the file — it appears in a dedicated "custom" section with an instant preview

You can also crop your thumbnail after uploading to get the framing just right.

The hover preview is not your trailer

The short video that plays inside a scene card when someone hovers over it comes from a video thumbnail, not your trailer — they're set separately, in the Custom tab of the thumbnail window. Changing your trailer won't change what plays on hover. See Video thumbnails: the preview that plays when you hover a scene.

Trailers

A trailer is a short preview that visitors can watch before they join — one of the most effective selling tools you have.

• Add a trailer during the upload flow, or later from the scene's options.
• Any video format works, up to 500MB — it's automatically converted for smooth web playback.
• Trailers can have their own custom thumbnail too.

Let AI build your trailer

Don't want to cut one yourself? Click AI Generate in the trailer options and the AI picks the best moments and assembles a trailer — you choose the style, length, and pacing, and can review every clip before it's encoded. See AI trailer generator: building trailers automatically.

Auto-generated trailers

If a scene doesn't have a custom trailer, the system automatically creates one for you — a roughly 1-minute preview cut from clips of the full video — so no scene ever goes to your site without a trailer.

Your own uploaded trailer always takes priority: when a custom trailer is on file, automatic generation is skipped, and uploading a custom trailer replaces the auto-generated one.

Still seeing the auto 1-minute trailer after uploading your own? A few things to check:

• Give it a few minutes — the custom trailer goes through encoding before it appears.
• Hard-refresh the page (Ctrl+Shift+R / Cmd+Shift+R) — the old trailer may just be cached in your browser.
• Confirm the trailer is attached to the right scene (open the scene's trailer option — your file should be listed).
• If the auto trailer still shows after that, contact support with the scene title and we'll sort it out.

AI help with thumbnails

When cropping or editing a thumbnail you have two AI options: Enhance with AI to improve image quality, and Generate SFW with AI to create a safe-for-work version (it covers nudity with bikini/underwear, taking about 15–60 seconds). SFW thumbnails are what your site uses in placements that don't permit explicit imagery — see SFW mode: previewing and choosing what visitors see.

Tips that convert

• Bright, sharp, close-up thumbnails outperform dark or busy ones.
• Keep trailers short and punchy — tease, don't give it all away.
• Refresh thumbnails on older scenes to give them a second life.