Thumbnails and trailers

Thumbnails and trailers are your storefront — they're what convince a visitor to click, and a fan to buy. Here's how to make the most of them.

Auto-generated thumbnails

Every video is automatically scanned during processing and a set of thumbnails is created for you. To choose one, open the scene and click its thumbnail to open the thumbnail selector — you'll see all the auto-generated options organized in one place. Click any image to make it the main thumbnail.

Custom thumbnails

Want full control? Upload your own image in the same selector:

• Formats: JPEG, PNG, GIF, or WebP
• Maximum size: 10MB
• Drag and drop or browse for the file — it appears in a dedicated "custom" section with an instant preview

You can also crop your thumbnail after uploading to get the framing just right.

Trailers

A trailer is a short preview that visitors can watch before they join — one of the most effective selling tools you have.

• Add a trailer during the upload flow, or later from the scene's options.
• Any video format works, up to 500MB — it's automatically converted for smooth web playback.
• Trailers can have their own custom thumbnail too.

Tips that convert

• Bright, sharp, close-up thumbnails outperform dark or busy ones.
• Keep trailers short and punchy — tease, don't give it all away.
• Refresh thumbnails on older scenes to give them a second life.